Healthcare · Telehealth PlatformMedLink

Bringing specialist care to patients who can't reach a clinic.

Telehealth for 200K patients across the UK.

200K+

Patients served

4hrs

Average wait time

14

NHS trust partners

100%

GDPR compliant

01

The Challenge

Building a GDPR and CQC-compliant telehealth platform that integrated with NHS systems, handled sensitive patient data, and delivered a consumer-grade experience to patients who were often elderly or unwell.

02

Our Solution

We built a FHIR-compliant platform with end-to-end encrypted video consultations, an AI triage engine that routes patients to the right specialist, and a clinician dashboard that integrates with EMIS and SystmOne.

03

The Outcome

200K patients onboarded in year one. Average wait time reduced from 3 weeks to 4 hours. NHS trust partners expanded from 2 to 14 within 18 months.

Tech Stack

FHIRWebRTCAI TriageEMIS IntegrationReactNode.js

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